The new web-based WITTENSTEIN Service Portal supports you throughout the entire life cycle of your WITTENSTEIN product – from installation over commissioning to service and/or drive replacement. Here you will find relevant and current information about your product, covering explanations, technical data, tutorial videos on assembly & commissioning, documentation, firmware files and the details of your contact. The WITTENSTEIN Service Portal also makes it quick and easy to request replacement products and register returns for inspection or repair.
You just have to enter the serial number or the Service Portal Code of your drive. By scanning the Data Matrix code on your product, you open the Service Portal directly, giving you access to individual information and services related to your drive. You can download the necessary app free of charge for use on any standard smartphone or tablet PC.
You will receive clear information about the present product without any time spent waiting or researching.
You can access the WITTENSTEIN Service Portal via desktop PC and mobile devices and navigate intuitively.
You will improve security because data, documentation and software are up to date.
For further support, you can get in touch directly with the competent contact responsible.
You receive access to the version of the firmware as of delivery as well as to the latest version.
The Service Portal is available in six languages (EN, DE, ES, IT, FR, TR).